Privacy Policy
Last updated: March 16, 2026
1. Who We Are
StrikeGlass ("we", "our", "us") is a security glass installation company serving the Greater Toronto Area. Our website is strikeglass.com. We are committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario privacy standards.
2. Information We Collect
We collect information you voluntarily provide when:
- Submitting a quote or assessment request (name, email, phone, address, postal code, property details)
- Contacting us by phone, email, or through our website contact form
- Booking a security assessment via our scheduling tool
We also collect anonymised analytics data (page views, session duration, referral source) via Umami Analytics, a privacy-first, cookie-free analytics platform. No personally identifiable information is stored by our analytics system.
3. How We Use Your Information
- To respond to your quote or assessment request
- To schedule and coordinate security assessments and installations
- To send you relevant follow-up communications about your inquiry
- To improve our website and services based on anonymised usage patterns
We do not sell, rent, or trade your personal information to third parties.
4. Data Storage & Security
Your information is stored securely in our customer management system hosted on Canadian-controlled infrastructure. We use industry-standard encryption (TLS/SSL) for all data transmission. Access to your personal data is restricted to authorised StrikeGlass staff only.
5. Cookies
Our website does not use tracking cookies or third-party advertising cookies. The analytics we use (Umami) is cookieless and GDPR/PIPEDA compliant.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to any legal retention obligations)
- Withdraw consent to communications at any time
7. Third-Party Links
Our site may contain links to third-party services (e.g., Calendly for booking). These services have their own privacy policies and we are not responsible for their practices.
8. Contact Us
For any privacy-related questions or to exercise your rights, please contact us at: